CRM in times of crisis
Written by Luis Hergueta for Buljan&Partners Customer Centricity policies in companies are a must in regular times. But a crisis can boost your company to have a need of efficiency and this would...
View ArticleHow to motivate employees to be Customer Centric
Written by Harald Baumeister for Buljan&Partners Many managers claim that their employees have the right environment to deliver excellent services to their customers. However, the customers see...
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